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Frequently Asked Questions

Please feel free to call or email us if you have any additional questions! 
  1. ?

    How does the ordering process work?
    To order a mix, visit our order form page and fill out all of the information CheerNP needs to create your customized mix. Within 24-48 hrs, you will receive an invoice with a link to make your payment (IN FULL) via PayPal. After the full payment is made, we will get started on your mix. ​ After your mix is finished it will be sent to you via email along with your licenses.
  2. ?

    Where can I view the list of licensed cover songs?
    To view the list of songs available to use in your mix, visit CLICK N CLEAR, POWER MUSIC TRAX & UNLEASH THE BEATS Unleash the Beats, Power Music Trax, & click n clear each offer just about 50,000 tracks to choose from!
  3. ?

    When & how will my mix get delivered?
    Standard, traditional, and elite mixes take 7 business days (unless purchased "rush" add on). Ultimate mixes take 2 weeks & Top Notch mixes take 4 to 6 weeks to be completed and will be delivered via email along with the licenses needed for your mix. However, we do have rush options for additional fee just in case you have those last minute performances or just want to have your mix earlier!
  4. ?

    Can I edit or revise my music on my own after I receive it?
    No, you do NOT have the rights or permission to edit or alter your music in any way after it is received! Only CheerNP may edit it for you. If you alter your mix in any way, even it if is just adding one sound effect, your license will become void and you will no longer have permission to use your music or perform to it. You will be in violation of copyright law and CheerNP will not be held responsible for any lawsuits brought on you. In order to protect yourself, please contact CheerNP for any edits or revisions you may need.
  5. ?

    How do you accept payment?
    We prefer to accept online credit card payments via PayPal or Venmo (you do not need an account to use PayPal). Checks are accepted upon request but may delay the delivery time.
  6. ?

    Do I need a license to use my mix?
    Please visit the USA Cheer website for information on music copyright laws. ​ *The price of the music license for each song is already included in your mix.
  7. ?

    What happens if I cancel my order?
    Once your mix is paid for, it is started. You will be responsible for the amount of time that we put into the music. If you have placed an order for music and we have already recorded custom voiceovers for your music, you will be responsible for that cost. Refunds are NOT given. CheerNP credits may be given in extreme circumstances. We reserve the right to terminate any order. In the event that your order has been cancelled, you will be notified by us.
  8. ?

    When does my license expire and can I reuse my mix?
    Your mix license is valid for one (1) year from the date of receipt of the order confirmation and license issued via email. If you choose to use your licensed mix for an additional year after your license has expired, or you would like to use the same mix for another team, you may purchase additional license per year for 1/2 of the current mix length price.
Email: [email protected]

Phone: 1(631) 397-1744

Service Hours
*Orders placed after closing will be processed the following business day.*
Monday - Thursday:  9:00am - 10:00pm
Friday - Saturday: 9:00am - 3:00pm
Sunday: Closed

*holiday hours may vary, contact for more info.